Free Returns & Refunds

If you're not satisfied with your purchase, we're not either. We will do whatever it takes to ensure you're happy. To get a return started please email customerservice@hometowncolors.com with your name, order #, or start a chat session with us using the chat tool in the lower right hand corner. It's NOT a Chatbot, a real person will assist you. (Please note that we can't apply free Returns to promotional orders where shipping was not paid)

How long will it take to receive my order?

Please check your product's detail page (where you add to cart)

  • Inventory orders will be received within 2-5 days depending on where you live and when the order is placed. If you order before 1pm Pacific time, we'll ship it out same day. After 1pm PDT, we will ship it out the next day.  Weekend and holiday orders will be shipped on next business day. 

  • Make per order will be specified on the product page itself. If it doesn't say its an inventory order. Make per Order will take 3-10 days depending on when you submit your order and how busy we are. 

Payment & Shipping

If you order less than $50 in product shipping is $5. If you spend $50 more it's free. Just get a shirt and hat and you are set :)  If you order before 1pm Pacific time, we'll ship it out same day. After 1pm PDT, we will ship it out the next day.  Weekend orders will be shipped on next business day. For shipping we leverage USPS as its the most effective from a speed and cost point a view. 


Secure Ordering & Payment Options

We take all major credit cards and PayPal. Our entire website is secure, not only the checkout process. You can verify this by seeing the little padlock in your browser near the URL Bar for every page. During checkout you will see the ability to store your credit card numbers for faster checkout in the future. This is optional, but if you choose to leverage this feature you can have confidence our website is PCI Compliant.  PCI Compliance standards require merchants to handle credit card information in a specific secure manner.  Storing credit card numbers without PCI Compliance can result in some hefty fines and even closure of a business operation. 

Will my new clothes shrink?

We recommend always washing your shirts on cold and drying on a low temperature to extend the life of your shirt. If you follow the cleaning recommendation your shirt will not shrink. Most of our shirts are 52/48 blend so inherently they won't shrink, but if you wash on hot and dry on hot unfortunately it will no matter what the blend. 

Privacy Policy

We will never, ever share or sell your information. Please see here for our full privacy policy

Social Media

Follow us on Facebook: @Hometown 541 or @503Colors

Follow us on Instagram: @Hometown Colors